Terms & Conditions

Terms & Conditions

Please read these Terms & Conditions as they affect your rights and responsibilities in law. If they are not acceptable to you please do not order from us.

That having been said these Terms & Conditions do not affect your Statutory Rights.

1 Interpretation

1.1 Definitions

Buyer/You the person or business who purchase the goods from the company

Company/We Healthy-shop.co.uk 86 The Green, Kings Norton, Birmingham, B38 8RS - which is our registered office and trading address

Goods – any goods supplied to the Buyer by the Company

Site www.healthy-shop.co.uk

1.2 Singular words include the plural and vice versa.

1.3 Reference to gender covers both genders.

1.4 The Site is intended for use by persons or business resident in the United Kingdom.

1.5 The Site is available free of charge for personal and business use.

2 Product Terms

2.1 Orders placed and purchases made are governed as follows:

2.1.1 All prices show are retail selling prices inclusive of value added tax unless otherwise stated.

2.1.2 All prices are subject to change without notice being given.

2.1.3 Should we not be able to supply an item for a reason beyond our control we will not accept liability.

2.1.4 Placing an order does not necessarily mean we will fulfil it. Only when we invoice and dispatch the Goods is the Contract between the Buyer and Company acknowledged and confirmed.

2.1.5 Delivery will be made to the address given when placing your order.

2.1.6 Depending on the size of the order it will be dispatched either by first class Royal Mail or by next day courier.

2.1.7 Under normal circumstances orders will be dispatched on the day the order is received.

2.1.8 Carriage charges to UK destinations excluding Channel Islands and Isle of Man are as follows are based on a flat rate of £2.99 for all orders under £30, and free of charge for all orders over £30

2.1.9 If Royal Mail or our couriers fail to delivery your Goods in part or in full or it is beyond our control we will not be held liable. However, we will use our best endeavours to ensure you are recompensed for the loss.

2.1.10 Goods may be returned providing our customer services are advised by telephone (01214593535) or by email (info@Healthy-shop.co.uk) beforehand and the Goods have not been opened.

2.1.11 Any items damaged must be notified within 48 hours of receipt (see 2.1.10 for telephone or email).

2.1.12An order may be subject to cancellation or changed by sending an e-mail or by telephone (see 2.1.10). If the order has been processed and dispatched you will need to return it to us for full credit less cost of carriage.

2.1.13 Payment may be made by Mastercard, Visa, Mastero, Switch or Delta, cash or cheque – all in pounds sterling. You will not be charged for any Goods until they are dispatched. Our liability to you relating to any order will not exceed the total value for the particular goods.

3 The Law

These Terms & Conditions as numbered 1 to 16 shall be governed by and construed in accordance with the laws of England and Wales and the English Courts will rule over any disputes. If any of the Terms are held by any Court or competent authority to be unlawful, invalid or unenforceable in whole or part, this will not reflect in the validity of the other terms which will still be valid and enforceable to the extend allowed by law.

4 Amendments

We reserve the right to amend these Terms & Conditions and will publish these on our site as they occur and apply from the day of publication.

5 Registration

5.1 When registering do be sure that your details are accurate and complete.

5.2 Remember to let us know immediately if any of your details change.

6 Security

6.1 If you register your details on the site you will need to create and enter your password, which must remain strictly confidential.

6.2 Your password is your responsibility. All orders submitted under this password will be your responsibility.

6.3 If Healthy-shop.co.uk suspect that there might be a breach of security or our site is being misused you may be required to change your password or we may be obliged to suspend your account.

7 Promotions

7.1 Promotions are available from time to time and these have time limits and/or while stocks last. Should the promotion have finished prior to receiving your promotional order we will notify you before sending the Goods.

7.2 Refunds are not normally given against promotional offers. Much depends on the terms of the offer. However your statutory rights are not affected.

8 Intellectual Property

8.1 The content of our site is protected by copyright trade marks, database and other intellectual property. You may retrieve and display the content of the Site on a computer screen or save on a disc. You pay print one copy for your own use. However you may not store on a server or any other storage device connected to a network.


9 Right To Cancel Registration

You may cancel your registration at any time by letting us know in writing or by email You must stop using the site if you do. Cancellation shall not affect your rights or liabilities.

10 Healthy-shop.co.uk's Right to Cancel Your Registration

Healthy-shop.co.uk may cancel your registration at any time should you breach any of your obligations under these Terms & Conditions.

11 Healthy-shop.co.uk's Liability

11.1 Healthy-shop.co.uk provides the Site without any warranties or guarantees. The risks associated with use of the Internet shall be borne by you.

11.2 Material/information from manufacturer's and supplier's Internet sites is provided by our Site. We try to ensure this material is of good quality, reputable and within the law we cannot be held responsible if this proves not to be the case.

11.3 Neither can we be held responsible for any technical problems experienced with the Site and we disclaim all liabilities where your equipment links are incompatible or interruptions or errors due to technical problems occur.

11.4 You also accept that we cannot be held responsible to you or any third party for any incidental damage or considerable loss of revenue that are concerned with the Site insofar as applicable law allows.

11.5 Healthy-shop.co.uk cannot be held responsible for consumer use of the products bought off this site. Consumers are expected to follow recommended manufacturer guidelines, or those guidelines recommended by a suitably qualified practitioner. Healthy-shop.co.uk does not provide guidelines or advice itself on its product lines.

12 Overseas Use

We do not supply to overseas customers.

13 Privacy

Any information submitted by you on this Site is for the use of Healthy-shop.co.uk only. We do not share any names, addresses or other information given to us to any third party organisation.

14 Third Party Websites

Healthy-shop.co.uk has links to other websites which are outside its control and is not responsible for Internet content or World Wide Web pages.


This site is owned by Healthy-shop.co.uk - The trading name of NHC Birmingham Ltd. Any queries relating to these terms and conditions should be emailed to info@healthy-shop.co.uk or Tel.0121 459 3535